Ratings & Reviews
5 out of 5
306 ratings, 108 reviews306108
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Provider explained things clearly
Average provider Provider explained things clearly rating 5 out of 5 stars5
Provider listened carefully
Average provider Provider listened carefully rating 5 out of 5 stars5
Provider gave easy to understand instruction
Average provider Provider gave easy to understand instruction rating 5 out of 5 stars5
Provider knew important medical history
Average provider Provider knew important medical history rating 5 out of 5 stars5
Provider showed respect for what you said
Average provider Provider showed respect for what you said rating 5 out of 5 stars5
Provider spent enough time with you
Average provider Provider spent enough time with you rating 5 out of 5 stars5
Provider Rating
Average provider Provider Rating rating 5 out of 5 stars5
Search reviews
5 out of 5 stars5 out of 5
Reviewed on 5/31/2025
Excellent care
5 out of 5 stars5 out of 5
Reviewed on 5/31/2025
Dr Scales is always great. I've been seeing her for years.
5 out of 5 stars5 out of 5
Reviewed on 5/30/2025
I wish there were more providers that did such a good job as Dr Scales
5 out of 5 stars5 out of 5
Reviewed on 5/28/2025
Lori Scales is very though and caring
5 out of 5 stars5 out of 5
Reviewed on 5/24/2025
I always get excellent care from Dr Scales & if I need a Specialist, then she refers me. She is a caring hard worker - I love her as my Primary care Dr
5 out of 5 stars5 out of 5
Reviewed on 5/23/2025
Best doctor and care ever. Her nurse is excellent
5 out of 5 stars5 out of 5
Reviewed on 5/21/2025
Dr. Scales is the best,always on point.
5 out of 5 stars5 out of 5
Reviewed on 5/20/2025
Dr. Scales is a great doctor, she cares and shows you respect. Very happy to have her as my doctor.
5 out of 5 stars5 out of 5
Reviewed on 5/18/2025
Dr. Scales always goes out of her way to answer allOf my questions and never makes me feels silly for asking so many questions. She is awesome!
5 out of 5 stars5 out of 5
Reviewed on 5/17/2025
Dr Scales is a great physician. I have been seeing her for about 18 years.
5 out of 5 stars5 out of 5
Reviewed on 5/16/2025
She is great.
5 out of 5 stars5 out of 5
Reviewed on 5/15/2025
Love Dr. Scales and the staff at NCMA.
5 out of 5 stars5 out of 5
Reviewed on 5/15/2025
She is the best. Always listens to any concerns I have. She answers all questions I have. She genuinely cares. She is the best PCP I have ever had. That is why I have never switched since I have been under her care.
5 out of 5 stars5 out of 5
Reviewed on 5/14/2025
Always interested in what I say and answers all my questions.
5 out of 5 stars5 out of 5
Reviewed on 5/13/2025
I am very happy with her as my primary physician. She is very professional, knowledgeable and cares about the wellbeing of her patients.
5 out of 5 stars5 out of 5
Reviewed on 5/12/2025
Dr. Scales always provides the attention & information on my health & test results. I would give Dr.Scales a "10."
5 out of 5 stars5 out of 5
Reviewed on 5/7/2025
When I get to see Dr Scales she always explains things and listens to what I have to say.
5 out of 5 stars5 out of 5
Reviewed on 5/6/2025
I have the best Dr! She listens makes suggestions and is always happy to see me. She's always on time!
5 out of 5 stars5 out of 5
Reviewed on 5/5/2025
She is a great Doctor always takes of me
5 out of 5 stars5 out of 5
Reviewed on 5/4/2025
Very pleased, I will never go anywhere else. Highly recommend.
5 out of 5 stars5 out of 5
Reviewed on 5/3/2025
Dr. Scales always listens to my concerns and we discuss treatment if needed. She is wonderful.
5 out of 5 stars5 out of 5
Reviewed on 5/3/2025
Dr scales listens and is very attentive to my questions I have been her patient for about 20 years and would never think of changing
5 out of 5 stars5 out of 5
Reviewed on 5/2/2025
She is rhe best. I trust her judgment in every sense of the word.. I wouldn't even think about going anywhere else.
5 out of 5 stars5 out of 5
Reviewed on 5/1/2025
Always makes sure I understand everything about my health issues
5 out of 5 stars5 out of 5
Reviewed on 4/29/2025
Dr scales is wonderful
5 out of 5 stars5 out of 5
Reviewed on 4/26/2025
Dr. Scale always listen to me. And we tried to figure it out what's wrong with me?
5 out of 5 stars5 out of 5
Reviewed on 4/23/2025
Dr. Scales and her staff are great!
5 out of 5 stars5 out of 5
Reviewed on 4/22/2025
The best doctor ever!!
5 out of 5 stars5 out of 5
Reviewed on 4/19/2025
Dr. Scales is an excellent Doctor.
5 out of 5 stars5 out of 5
Reviewed on 4/18/2025
I love dr scales she cares about her patients and their health care.
5 out of 5 stars5 out of 5
Reviewed on 4/18/2025
Don't need to I love my provider
5 out of 5 stars5 out of 5
Reviewed on 4/17/2025
Dr, Scales is always very interested and engaged in our conversation. She offers insight and options to address my concerns.
5 out of 5 stars5 out of 5
Reviewed on 4/16/2025
Dr. Scales is the best doctor I've ever had. Hands down the best. I appreciate her medical expertise and her caring bedside manner.
5 out of 5 stars5 out of 5
Reviewed on 4/9/2025
Always professional and helpful
5 out of 5 stars5 out of 5
Reviewed on 4/8/2025
Dr Scales is the best doctor I have ever had! I won't go to anyone else for most all of my health concerns. If she thinks necessary, she will refer me to a specialist. She's just THE BEST!!!
5 out of 5 stars5 out of 5
Reviewed on 4/5/2025
Dr Scales is an excellent doctor. She's personable and caring. I like and respect her a lot.
5 out of 5 stars5 out of 5
Reviewed on 4/5/2025
Dr.Scales had been my primary doctor for many years and has always taken the time and care to provide in my opinion the best treatment and care for me
5 out of 5 stars5 out of 5
Reviewed on 3/30/2025
I had moved. I drove 4 hours one way to see Dr Scales. Now, what does that tell you ? Not only is she an excellent doctor, I feel that she genuinely cares for her patients and only wants the best for them. Very rare In my experience with doctors. I do trust her opinion on all of my medical needs. I highly recommend her to anyone.
5 out of 5 stars5 out of 5
Reviewed on 3/29/2025
Dr Scales is very thorough and explains things well. She allows you to ask questions and answers them. Very friendly staff.
5 out of 5 stars5 out of 5
Reviewed on 3/26/2025
She seems to care about me and my health situation
5 out of 5 stars5 out of 5
Reviewed on 3/25/2025
I absolutely love Dr. Scales! She's always been EXCELLENT! I don't know what I would do without her!
5 out of 5 stars5 out of 5
Reviewed on 3/21/2025
No complaints. Very professional.
5 out of 5 stars5 out of 5
Reviewed on 3/18/2025
Dr Scales does a excellent job.
5 out of 5 stars5 out of 5
Reviewed on 3/15/2025
Dr. Scales is an amazing doctor
5 out of 5 stars5 out of 5
Reviewed on 3/4/2025
Dr. Scales always encourages proactive measures to help me stay healthy.
5 out of 5 stars5 out of 5
Reviewed on 3/3/2025
I'm beyond grateful for Dr Scales and her nurse. They are always so helpful and patient, going above and beyond, ensuring my concern are addressed and valid.
5 out of 5 stars5 out of 5
Reviewed on 2/25/2025
I trust Dr Scales more than any other health provider I use. She is always attentive and kind. She has a great deal of general knowledge, and will research any issue that she is not certain about at the time that I ask a question. She truly cares about her patients.
5 out of 5 stars5 out of 5
Reviewed on 2/8/2025
Dr Lori scales. She is very knowledgeable. I trust her with my health.
5 out of 5 stars5 out of 5
Reviewed on 2/8/2025
Dr Scales is an amazing doctor. She genuinely cares for her patients and once to provide the best care that she can.
5 out of 5 stars5 out of 5
Reviewed on 2/6/2025
Dr. Lori Scales is the best Dr. In the World!!!
5 out of 5 stars5 out of 5
Reviewed on 2/5/2025
Dr Scales has always been prompt in getting back with me [...]
5 out of 5 stars5 out of 5
Reviewed on 2/4/2025
Love Dr. Scales
5 out of 5 stars5 out of 5
Reviewed on 2/2/2025
Love Dr.Scales and the staff at NCMA.
5 out of 5 stars5 out of 5
Reviewed on 1/26/2025
She's great
5 out of 5 stars5 out of 5
Reviewed on 1/23/2025
Glad Dr Scales is my PCP
5 out of 5 stars5 out of 5
Reviewed on 1/21/2025
Very caring
5 out of 5 stars5 out of 5
Reviewed on 1/15/2025
Dr. Scales is great we have been going there for years .
5 out of 5 stars5 out of 5
Reviewed on 1/14/2025
Dr. Scale always listens to me. It's always very helpful.
5 out of 5 stars5 out of 5
Reviewed on 1/14/2025
We love Dr. Scales [...]
5 out of 5 stars5 out of 5
Reviewed on 1/1/2025
Dr Scales is the best
5 out of 5 stars5 out of 5
Reviewed on 12/23/2024
Excellent care
5 out of 5 stars5 out of 5
Reviewed on 12/21/2024
This is the best doctor and office I have ever gone to.
5 out of 5 stars5 out of 5
Reviewed on 12/13/2024
Dr. Scales has been my doctor now for several years. I have utmost faith in her and her diagnoses .
5 out of 5 stars5 out of 5
Reviewed on 12/11/2024
Very understandable of my health!
5 out of 5 stars5 out of 5
Reviewed on 12/10/2024
Dr. Scales is very passionate and caring. She never makes the visit seem rushed. Most of the time, I only see her for an annual physical. Unfortunately, it's hard to be seen in the office for several weeks out for sinus infections, etc., and a visit to an urgent care doctor needs to be made.
5 out of 5 stars5 out of 5
Reviewed on 12/9/2024
I am very pleased with the care I receive from Dr. Scales. She is the best!
5 out of 5 stars5 out of 5
Reviewed on 12/6/2024
All the staff were friendly and knowledgeable.
5 out of 5 stars5 out of 5
Reviewed on 11/25/2024
I live in Nicholasville and choose to drive back 1.5 hours to continue to see Dr.Scales, she is an amazing doctor, caring person and the staff is wonderful
5 out of 5 stars5 out of 5
Reviewed on 11/24/2024
Best Dr in the world
5 out of 5 stars5 out of 5
Reviewed on 11/22/2024
Dr Scales explains things is excellent details. Listens to all concerns.
5 out of 5 stars5 out of 5
Reviewed on 11/13/2024
Could not have been better .
5 out of 5 stars5 out of 5
Reviewed on 11/2/2024
My provider is always very thorough.
5 out of 5 stars5 out of 5
Reviewed on 11/2/2024
Dr. Scales is excellent.
5 out of 5 stars5 out of 5
Reviewed on 10/29/2024
Love Dr. SCALES. SHE TRULY CARES.
5 out of 5 stars5 out of 5
Reviewed on 10/20/2024
I have had Dr. Scales for a long time and I couldn't be more pleased. Her and the staff are wonderful.
5 out of 5 stars5 out of 5
Reviewed on 10/12/2024
Exceptional doctor , would never go anywhere else
5 out of 5 stars5 out of 5
Reviewed on 10/9/2024
Dr Scales is a great doctor
5 out of 5 stars5 out of 5
Reviewed on 10/5/2024
Love my doctor, Lori Scales.
5 out of 5 stars5 out of 5
Reviewed on 10/3/2024
Very satisfied
5 out of 5 stars5 out of 5
Reviewed on 10/1/2024
Dr Scales and all nurses and staff are amazing.
5 out of 5 stars5 out of 5
Reviewed on 9/28/2024
Dr Scales and [...] are absolutely amazing and I am very thankful they take such great care of me.
5 out of 5 stars5 out of 5
Reviewed on 9/24/2024
Truely interested in my health.
5 out of 5 stars5 out of 5
Reviewed on 9/23/2024
BEST PROVIDER EVER!!
5 out of 5 stars5 out of 5
Reviewed on 9/19/2024
I've always been treated well and Dr. Scales is very relatable.
5 out of 5 stars5 out of 5
Reviewed on 9/14/2024
Dr. Scales has been my PCP since she began her practice. She has taken excellent care of me and my husband. She has been observant and prompt in dealing with any medical issues. After all these years, I consider her a good friend who always looks out for my well-being.
5 out of 5 stars5 out of 5
Reviewed on 9/14/2024
Always a good appointment.
5 out of 5 stars5 out of 5
Reviewed on 9/9/2024
Dr. Scales is always makes me feel comfortable and willingly to listen to any concerns or questions I have.
5 out of 5 stars5 out of 5
Reviewed on 9/4/2024
I was very pleased with my visit Dr Scales is an amazing doctor
5 out of 5 stars5 out of 5
Reviewed on 9/2/2024
Dr. Scales is wonderful and we are lucky to see her. She is professional, experienced, and so kind.
4 out of 5 stars4 out of 5
Reviewed on 8/31/2024
Dr Scales is an excellent physician. She's gotten to know me very well over the years and takes my opinions into consideration like no other doctor I've ever seen.
5 out of 5 stars5 out of 5
Reviewed on 8/22/2024
Dr Scales is the best and I have been a patient with her many years. I often recommend her to family and friends.
5 out of 5 stars5 out of 5
Reviewed on 8/21/2024
If I have any questions I will send message though my chart to Dr. Scale always answer me back
5 out of 5 stars5 out of 5
Reviewed on 8/20/2024
Dr Scales has always taken care of our medical needs and is very kind and professional
5 out of 5 stars5 out of 5
Reviewed on 8/16/2024
Dr. Scales is such a caring professional. She genuinely cares about my health and helping me find ways to become healthier.
5 out of 5 stars5 out of 5
Reviewed on 8/16/2024
Dr Scales is knowledgeable and easy to speak with.
5 out of 5 stars5 out of 5
Reviewed on 8/15/2024
Everyone was very polite
5 out of 5 stars5 out of 5
Reviewed on 8/11/2024
This office is very efficient
5 out of 5 stars5 out of 5
Reviewed on 8/7/2024
I've been seeing Dr Scales for 12 1/2 years, and she does an excellent job The staff does also.
5 out of 5 stars5 out of 5
Reviewed on 8/6/2024
Great job
5 out of 5 stars5 out of 5
Reviewed on 8/3/2024
Dr. Scales is a golden gem and I appreciate how she never makes me feel silly to ask the questions I have.
5 out of 5 stars5 out of 5
Reviewed on 8/3/2024
Dr. Scales is an excellent caring doctor l have been seeing her for many years and l appreciate her expert advice
5 out of 5 stars5 out of 5
Reviewed on 8/1/2024
Alway makes sure my health stays good. She is the best !!!
5 out of 5 stars5 out of 5
Reviewed on 7/31/2024
As always dr Lori scales is amazing and I'm very thankful and blessed to have her as my primary care physician.
5 out of 5 stars5 out of 5
Reviewed on 7/30/2024
Dr. Scales is the BEST pediatrician for my children. She is very knowledgeable and caring.
5 out of 5 stars5 out of 5
Reviewed on 7/28/2024
Best Doctor Ever!!
5 out of 5 stars5 out of 5
Reviewed on 7/27/2024
Wonderful!
5 out of 5 stars5 out of 5
Reviewed on 7/26/2024
Professional office staff. Trust Dr. Lori Scales with my life for the past 20+ years.
5 out of 5 stars5 out of 5
Reviewed on 7/24/2024
Dr. Scales is the best! She always listens to my concerns and health questions. She genuinely cares.